About CapitalsTrade

CapitalsTrade provides both retail and institutional clients efficient online services including No-Dealing-Desk execution, tight spreads, news and charts, price transparency and impeccable client servicing.

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Contact Info

  • Address: 2nd Floor,Transpacific Haus,Lini Highway P.O.BOX 257, Port Vill, Republic Of Vanuatu
  • Phone: +44 (20) 3289 4989
  • Email: support@capitalstrade.com
Frequently Asked Questions - FAQ

We provide the following trading account types:

Capital Standard Account
Capital Prime Account
Capital Elite Account
Capital PRO Account
Capital VIP Account

For more information, please refer to trading accounts page.

Registering a trading account with CapitalsTrade is fast and easy. Choose to sign up for a Trading Account, fill in your details and upon submission you shall receive an email with your account details that can be used to access the Members Area.

Yes, we do offer micro lots on the Capital Standard & Capital Prime trading accounts. For more information please refer to trading accounts page.

Yes, we do offer mini lots on Capital Elite trading accounts. For more information please refer totrading accounts page.

Yes, we provide Islamic Accounts.

Demo accounts are valid up to 60 days upon date of activation. Note that CapitalsTrade allows you to have up to two (2) demo accounts.

Demo and Live trading accounts are almost identical since they both have the same features and functions and share same speed of execution. However, the only difference from the live account is that a demo account executes the volume through simulation that does not affect the real market.

Absolutely not. There is no way to lose more than the funds you deposited. If there is a slippage triggering your account to go on negative balance, our advanced risk-management system will automatically detect it and your account balance will be reset upon your next deposit.

The markets are open for trading from Sunday 22:05 to Friday 21:50 GMT. However, specific products have various trading hours (e.g. CFDs on Futures Commodities) which you can see here.

We do not Allow Hedging and Scalping.

Yes, our advanced MT4 trading platform allows you to enable one-click trading functionality.

Both individual and corporate online traders around the globe feel confident to trade with CapitalsTrade, due to our unmatched trading conditions and high quality of service.

  • Low tight spreads
  • Leverage up to 1:500
  • STP/DMA execution model
  • Transparent, robust trading platform
  • No dealing desk interventions
  • Trade on FX, metals and CFD products
  • Negative balance protection
  • Deep liquidity from world-class banks
  • Fast withdrawals, no hidden fees
  • Segregation of client funds

Our dedicated support team is available to assist you with the general assistance of your account 24 hours a day, 5 days a week (Monday – Friday) via phone, email and live chat service.

For more information, refer to contact us page.

We offer the industry’s most popular trading platform MT4 directly on your PC, Android and iOS device, with access to the global trading markets 24 hours per day, 5 days per week, allowing you to trade over 100 trading instruments on Forex currencies, metals and CFDs on futures.

Moreover, for those who seek to trade without downloading any installation files, we offer our flexible WebTrader platform.

For more information, refer to platforms page.

You can verify your account and gain access to all available features by uploading your Identity Document (ID) and Proof of Residence (POR) using the upload document page in Members Area.

Upon receipt of the necessary verification documents, it takes us less than 24 hours to activate your CapitalsTrade account.

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